Credit Card Update

1-800-990-7499 | 1-315-733-1596

215 Old Campion Road, New Hartford, New York 13413-4953


June 2, 2021 Update

June 2nd, 2021

Payment Address

Due to our credit card processor change, the address to mail payments in has changed.  Click here for more details

The United States Postal Service (USPS) is experiencing processing and delivery delays nationwide.  This could cause a delay in bill payments, debit and credit card delivery and check orders.  If you are experiencing difficulties with your mail, you may want to consider Informed Delivery from the USPS.  This is a free service that allows you to view incoming letters and packages.  For mor information, click here.

Office Access Update

Our drive thru remains open from 7:00am - 4:00pm, Monday through Friday.

Our lobby is now open from 7:30am - 4:00 pm.

  • Face masks are required for non-vaccinated people
  • Number of members limited to allow for social distancing

We will keep you posted as our plans change.


Mobile App Update

June 1st, 2021

Security Upgrade to Home Banking

Mobile banking will not work until you answer the new challenge questions via home banking.

Apple Link

Google Play Link

uChoose Rewards

May 31st, 2021

Get the rewards you want by using your UGEFCU Debit Card.  Register for uChoose Rewards at  Just choose register, enter your card information and follow the prompts.  Once registered, you'll start earning 1 point for every $2 when you select "credit" and sign - wherever you shop!

New! - Earn uChoose Rewards on your UGEFCU Rewards Credit Card.  Earn 1.5 points for each $1 in purchases.

Give your points a boost with special offers from featured merchants.  Visit the website for the latest offers and a full list of participating retailers.


January 11th, 2021

Our Spring Newsletter contains information about Credit Card changes, a message from our CEO, Dear Melissa column and more! Read our Fraud Newsletter too!

We've added several new features to the website:

  1. ScoreCard Reward Redemption Options
  2. UChoose Debit Card Rewards
  3. Financial Education Videos
  4. Credit Score - Log in to online banking and activate your credit score monitoring

Credit Score in Online Banking

October 30th, 2020

When you access online banking, you can activate Credit Score along the right side of your home page.  Keep track of your score, credit report and tips to increase your score.

Bill Pay Site

January 22nd, 2019

  • Set up on the computer so you can pay in home banking or mobile banking
  • The Bill Payment System - Access through ACCOUNT ACCESS
  • After you log in to ONLINE BANKING, hover over BILL PAYMENT and click on Enrollment Options
  • Follow the prompts to ENROLL
  • NEXT, hover over BILL PAYMENT and click on Pay Bills
  • You will need to TURN OFF YOUR POP UP BLOCKER
  • FAQ
  • Call 315-733-1596 for assistance
  • DEMO

Remote Deposit using our Mobile App!

September 4th, 2018

NEW FEATURE: Deposit checks from your living room with Remote Deposit Capture. Important facts you should know:

  • 2 day hold on deposits

  • max amount = $3,000.00

  • cut off time = 2:45pm

  • must sign the back and add "For Mobile Deposit Only".

Our smartphone app puts a UGEFCU branch in your pocket 24/7. The app is free for our members and helps you stay connected to your money no matter where your travels take you. Please go to Google or Apple store to download our app for free.  Then take us anywhere. With our smartphone app, you can:

  • Deposit checks
  • View your account balances
  • Check your transaction history
  • Transfer funds
  • Pay bills
  • Pay UGEFCU loans
  • Locate a surcharge free ATM

If you need assistance or have any question, please call us at 315-733-1596.


Location & Credit Union Office Information:
215 Old Campion Road, New Hartford, New York 13413-4953

Office Hours:
Monday - Friday 7:30am-4:00pm

Drive-Thru Window Hours:
Monday - Friday 6:30am-4:00pm

Access to your account by phone,
24-Hours a Day, 7 Days a Week


Telephone: 1-315-733-1596
Toll-Free: 1-800-990-7499
Fax: 1-315-733-0228


Supervisory Committee: