We will be closed Friday, April 10th for Good Friday and COVID-19 Update

1-800-990-7499 | 1-315-733-1596

215 Old Campion Road, New Hartford, New York 13413-4953

News

COVID-19 Notice

April 8th, 2020

Closed Good Friday, April 10th

Although we're closed on Friday, April 10th so our employees can celebrate the Easter Holiday, direct deposits will be posted normally.

Drive-Thru hours:  7:15am - 4pm, beginning 3/24/2020.  Lobby access limited to appointment only through at least 4/30/2020.

 

Effective Tuesday, March 24th, we are temporarily reducing our hours to 7:15am - 4pm, M-F.

 

If you are affected by the Coronovirus Pandemic and need assistance with anything, please let us know what we can do to help.

 

For the safety of our members, their families, staff and their families, the Credit Union will be closing our lobby on Wednesday, March 18, 2020 and will be drive-thru service only. We will be using drive-thru service until April 30, 2020 at which time we will re-evaluate and determine whether we are able to reopen our lobby. 

 

At Utica Gas & Electric FCU, our top priority is always the safety and security of both our members and employees. We are committed to being responsive to your needs and will continue to monitor and implement the recommendations and best practices from the CDC.

 

While we do not anticipate a disruption in service, we are fortunate to provide tools and resources for self-service banking and 24/7 account access through our mobile and online services. If you're unfamiliar with our online banking and mobile app, it allows you to do the following wherever you are:

 

* View account balances

* Transfer funds

* Pay loans

* Access account history

* View recent transactions

* Receive alerts for account activity

* Remote Check Deposit

* Bill Pay Service

 

Also, for those members who don't have a UGEFCU debit card and would like to order one, please call us at 315-733-1596.

 

At this point, we have taken additional steps to ensure cleanliness and sanitization in our lobby and at the drive-thru.

 

The Credit Union will also be available by telephone and email during regular business hours throughout this difficult time.

 

Thank you for understanding and please follow the CDC's guide to properly protecting yourself and others.


Newsletter

February 3rd, 2020

Our Winter Newsletter contains information about Community Giving, Turning your Debit Card On and Off with CardValet, Google Pay and more! Read our Fraud Newsletter too!

We've added several new features to the website:

  1. New ScoreCard Reward Redemption Options
  2. Financial Education Videos
  3. Credit Score - Log in to online banking and activate your credit score monitoring


2020 Board of Elections Notice

February 3rd, 2020

Two positions on Utica Gas & Electric FCU Board of Directors are up for election.  The election will not be conducted by ballot unless nominees exceed vacancies.  There will be no nominations from the floor at the annual meeting.  Members who would like to be considered for the open positions must submit a brief statement of their qualifications and biographical data by April 1, 2020. View the Notice.


uChoose Debit Card Rewards

January 13th, 2020

Get the rewards you want by using your UGEFCU Debit Card.  Register for uChoose Rewards at uChooseRewards.com.  Just choose register, enter your card information and follow the prompts.  Once registered, you'll start earning 1 point for every $2 when you select "credit" and sign - wherever you shop!

Give your points a boost with special offers from featured merchants.  Visit the website for the latest offers and a full list of participating retailers.


Credit Score in Online Banking

December 26th, 2019

When you access online banking, you can activate Credit Score along the right side of your home page.  Keep track of your score, credit report and tips to increase your score.


Bill Pay Site

January 22nd, 2019

  • Set up on the computer so you can pay in home banking or mobile banking
  • The Bill Payment System - Access through ACCOUNT ACCESS
  • After you log in to ONLINE BANKING, hover over BILL PAYMENT and click on Enrollment Options
  • Follow the prompts to ENROLL
  • NEXT, hover over BILL PAYMENT and click on Pay Bills
  • You will need to TURN OFF YOUR POP UP BLOCKER
  • FAQ
  • Call 315-733-1596 for assistance
  • DEMO


Remote Deposit using our Mobile App!

September 4th, 2018

NEW FEATURE: Deposit checks from your living room with Remote Deposit Capture. Important facts you should know:

  • 2 day hold on deposits

  • max amount = $3,000.00

  • cut off time = 2:45pm

  • must sign the back and add "For Mobile Deposit Only".

Our smartphone app puts a UGEFCU branch in your pocket 24/7. The app is free for our members and helps you stay connected to your money no matter where your travels take you. Just log on to Home Banking to activate Mobile Banking. App Code: MobileUGEFCU  Click here for detailed instructions.  Then take us anywhere. With our smartphone app, you can:

  • Deposit checks
  • View your account balances
  • Check your transaction history
  • Transfer funds
  • Pay bills
  • Pay UGEFCU loans
  • Locate a surcharge free ATM

If you need assistance or have any question, please call us at 315-733-1596.


CONTACT INFORMATION

Location & Credit Union Office Information:
215 Old Campion Road, New Hartford, New York 13413-4953

Office Hours:
Monday - Friday 7:30am-4:00pm

Drive-Thru Window Hours:
Monday - Friday 6:30am-4:00pm

Access to your account by phone,
24-Hours a Day, 7 Days a Week

1-315-733-1592

Telephone: 1-315-733-1596
Toll-Free: 1-800-990-7499
Fax: 1-315-733-0228

E-mail:
ugefcu@ugefcu.com

Supervisory Committee:
supervisoryc@ugefcu.com