Online Banking Upgrade 9/23/2021 - Click Update for First Time Login Instructions Update

1-800-990-7499 | 1-315-733-1596

215 Old Campion Road, New Hartford, New York 13413-4953

News

Online Banking Upgrade

September 22nd, 2021

First time login for existing online banking members:

  • Your existing account information moved to the new system
  • Use the "Account Access" button from the home page at ugefcu.com
  • Enter your current User ID
  • Your current Password WILL NOT work: Enter the last 6 digits of your social security number
  • Read and accept the Terms and Conditions by checking the box and clicking "Continue"
  • Change Password - your current password is the last 6 digits of your social security number
  • Select five (5) Security Questions to protect your account
  • Set Up Phone for Identity Verification - use the phone number we have on file or enter a new number
  • You must enter a Phone Nickname
  • Choose to receive notifications by text or phone call
  • Enter Verification Code - enter the code that was sent to you
  • You are ready to log in with your User Id and New Password
  • For help logging in, call 315-733-1596, M-F, 7am-4pm.  After hours, call 315-733-1596, option 6 or 877-800-8149


Coming Soon! New & Improved Home Banking & Mobile App

September 13th, 2021

Our new and improved Home Banking and Mobile App will be arriving shortly.

Please click below for a list of FAQ's that will help guide you through the process:

New Home Banking & Mobile App FAQ's

Please note:

Online Banking, Mobile Banking and BillPay will be unavailable while we make the necessary changes.  BillPay will be unavailable from 5 pm on 9/21 to 9 am on 9/23.  Online/Mobile access will be unavailable from 9 am on 9/22 to 9 am on 9/23.  For additional information. please click on the FAQ's link above. 

 


Newsletter

September 1st, 2021

Our Summer Newsletter contains information about Credit Card changes, scholarship winner, Dear Melissa column and more! Read our Fraud Newsletter too!

We've added several new features to the website:

  1. UChoose Debit/Credit Card Rewards
  2. Financial Education Videos
  3. Credit Score - Log in to online banking and activate your credit score monitoring


CONTACT INFORMATION

Location & Credit Union Office Information:
215 Old Campion Road, New Hartford, New York 13413-4953

Office Hours:
Monday - Friday 7:30am-4:00pm

Drive-Thru Window Hours:
Monday - Friday 6:30am-4:00pm

Access to your account by phone,
24-Hours a Day, 7 Days a Week

1-315-733-1592

Telephone: 1-315-733-1596
Toll-Free: 1-800-990-7499
Fax: 1-315-733-0228

E-mail:
ugefcu@ugefcu.com

Supervisory Committee:
supervisoryc@ugefcu.com