Online Banking Upgrade 9/23/2021 - Click Update for First Time Login Instructions Update

1-800-990-7499 | 1-315-733-1596

215 Old Campion Road, New Hartford, New York 13413-4953

News

Temporary Lobby Closing

January 5th, 2022

First and most importantly, we would like to thank all of you for your patience and understanding during our first phase of construction.  Unfortunately, during our second phase of construction our lobby will need to be closed temporarily to ensure the safety of our members.  

The credit union is closed for the observance of Martin Luther King Jr. Day on Monday, January 17, 2022.  Our lobby will remain closed on Tuesday, January 18, 2022 until Friday, January 28, 2022 for member access.

Our drive-thru will be open normal hours, Monday thru Friday 7:00 am until 4:00 pm.  Please be aware that we now have a 24 hour drive-up ATM just past the drive-thru windows.  Our night drop box, available 24 hours, is just past the ATM.  If you choose to leave a deposit in the night drop, please place your items in a sealed envelope with your account information and instructions listed.  Mobile deposit is available through our mobile app also.

We again thank you for your continued support through this process. 


Online Banking Upgrade

September 22nd, 2021

First time login for existing online banking members:

  • Your existing account information moved to the new system
  • Use the "Account Access" button from the home page at ugefcu.com
  • Enter your current User ID
  • Your current Password WILL NOT work: Enter the last 6 digits of your social security number
  • Read and accept the Terms and Conditions by checking the box and clicking "Continue"
  • Change Password - your current password is the last 6 digits of your social security number
  • Select five (5) Security Questions to protect your account
  • Set Up Phone for Identity Verification - use the phone number we have on file or enter a new number
  • You must enter a Phone Nickname
  • Choose to receive notifications by text or phone call
  • Enter Verification Code - enter the code that was sent to you
  • You are ready to log in with your User Id and New Password
  • For help logging in, call 315-733-1596, M-F, 7am-4pm.  After hours, call 315-733-1596, option 6 or 877-800-8149


Coming Soon! New & Improved Home Banking & Mobile App

September 13th, 2021

Our new and improved Home Banking and Mobile App will be arriving shortly.

Please click below for a list of FAQ's that will help guide you through the process:

New Home Banking & Mobile App FAQ's

Please note:

Online Banking, Mobile Banking and BillPay will be unavailable while we make the necessary changes.  BillPay will be unavailable from 5 pm on 9/21 to 9 am on 9/23.  Online/Mobile access will be unavailable from 9 am on 9/22 to 9 am on 9/23.  For additional information. please click on the FAQ's link above. 

 


Newsletter

September 1st, 2021

Our Winter Newsletter contains information about John Deecher's retirement statement, Lori Brown as the new CEO/President, our Dear Melissa column and more! Read our Fraud Newsletter too!

We've added several new features to the website:

  1. UChoose Debit/Credit Card Rewards
  2. Financial Education Videos
  3. Credit Score - Log in to online banking and activate your credit score monitoring


CONTACT INFORMATION

Location & Credit Union Office Information:
215 Old Campion Road, New Hartford, New York 13413-4953

Office Hours:
Monday - Friday 7:30am-4:00pm

Drive-Thru Window Hours:
Monday - Friday 7:00am-4:00pm
24-hour drive-up ATM

Access to your account by phone,
24-Hours a Day, 7 Days a Week

1-315-733-1592

Telephone: 1-315-733-1596
Toll-Free: 1-800-990-7499
Fax: 1-315-733-0228

E-mail:
ugefcu@ugefcu.com

Supervisory Committee:
supervisoryc@ugefcu.com