1-800-990-7499 | 1-315-733-1596
May 18th, 2020
The credit union will be closed Monday, May 25th for Memorial Day.
Drive-Thru hours: 7:15am - 4pm, beginning 3/24/2020. Lobby access limited to appointment only through at least 6/5/2020.
As COVID-19 impacts our world, we remain dedicated to serving your financial needs. If you have concerns about your account or loans, please reach out to us so we can help you.
For the safety of our members, their families, staff and their families, the Credit Union will be closing our lobby on Wednesday, March 18, 2020 and will be drive-thru service only. We will be using drive-thru service until June 5, 2020 at which time we will re-evaluate and determine whether we are able to reopen our lobby.
At Utica Gas & Electric FCU, our top priority is always the safety and security of both our members and employees. We are committed to being responsive to your needs and will continue to monitor and implement the recommendations and best practices from the CDC.
We offer self-service banking and 24/7 account access through our mobile and online services. If you're unfamiliar with our online banking and mobile app, it allows you to do the following wherever you are:
* View account balances
* Transfer funds
* Pay loans
* Access account history
* View recent transactions
* Receive alerts for account activity
* Remote Check Deposit
* Bill Pay Service
Also, for those members who don't have a UGEFCU debit card and would like to order one, please call us at 315-733-1596.
At this point, we have taken additional steps to ensure cleanliness and sanitization in our building and at the drive-thru.
The Credit Union will also be available by telephone and email during regular business hours throughout this difficult time.
Thank you for understanding and please follow the CDC's guide to properly protecting yourself and others.
Check on your stimulus check at https://www.irs.gov/coronavirus-tax-relief-and-economic-impact-payments
April 24th, 2020
Our Mobile App has been updated and you may be required to update upon login. Your options will depend on your phone and settings. Before updating, please be sure you know your userid and password. The functionality of the app will remain the same. Please call us with any questions.
January 13th, 2020
Get the rewards you want by using your UGEFCU Debit Card. Register for uChoose Rewards at uChooseRewards.com. Just choose register, enter your card information and follow the prompts. Once registered, you'll start earning 1 point for every $2 when you select "credit" and sign - wherever you shop!
Give your points a boost with special offers from featured merchants. Visit the website for the latest offers and a full list of participating retailers.
January 22nd, 2019
September 4th, 2018
Our smartphone app puts a UGEFCU branch in your pocket 24/7. The app is free for our members and helps you stay connected to your money no matter where your travels take you. Just log on to Home Banking to activate Mobile Banking. App Code: MobileUGEFCU Click here for detailed instructions. Then take us anywhere. With our smartphone app, you can:
If you need assistance or have any question, please call us at 315-733-1596.
Location & Credit Union Office Information:
215 Old Campion Road, New Hartford, New York 13413-4953
Office Hours:
Monday - Friday 7:30am-4:00pm
Drive-Thru Window Hours:
Monday - Friday 6:30am-4:00pm
Access to your account by phone,
24-Hours a Day, 7 Days a Week
1-315-733-1592
Telephone: 1-315-733-1596
Toll-Free: 1-800-990-7499
Fax: 1-315-733-0228
E-mail:
ugefcu@ugefcu.com
Supervisory Committee:
supervisoryc@ugefcu.com