Please be aware when contacting our Visa® member assistant center 1-888-999-3369
These are the steps you should take when contacting the center.
We are we asking that you say "transactions" instead of "fraud"? To ensure that your card remains active should the transactions listed be yours and are in fact not fraudulent.
If you have questions about this please contact our office 315-733-1596
Location & Credit Union Office Information:
215 Old Campion Road, New Hartford, New York 13413-4953
Monday - Friday 7:30am-4:00pm
Drive-Thru Window Hours:
Monday - Friday 7:00am-4:00pm
24-hour drive-up ATM
Access to your account by phone,
24-Hours a Day, 7 Days a Week