Member Support

Member Support

Notary Public

NYS Notary Public On-Site—Ready to Help You

We’re excited to let you know that our branch has a New York State Notary Public available for all members. Whether it’s loan documents, affidavits, or power of attorney forms, we make notarizations simple, convenient, and free for you.

What We Notarize

•     Affidavits and sworn statements
•     Mortgage and refinance papers
•     Powers of attorney and healthcare directives
•     Title transfers and vehicle documents
•     Any other personal, business, or financial forms

How to Get Notarized

1.     Bring your original document(s) and a valid photo ID (driver’s license, passport, or state ID).
2.     Visit us during Notary hours (see below)—no appointment needed for most requests.
3.     Sign in front of the Notary Public.
4.     Receive your notarized document on the spot, at no cost as a member.

Have a large stack of documents or need after-hours service? Just give us a call at (315) 733-1596 to schedule an appointment.

Why Use Our On-Site Notary

•     No travel or shipping delays
•     Zero notary fees for members
•     Quick, professional service by a trained Notary Public
•     Peace of mind knowing your documents are properly executed

We’re here to make your life easier—stop by today and let us handle the rest!

 

Signature Guarantee Services

A Signature Guarantee is a verification used to confirm that a member’s signature on certain financial documents is valid and authorized. It’s most often required when selling, transferring, or redeeming securities such as stocks, bonds, or mutual funds.

When It’s Needed

•     Transferring or selling securities
•     Changing ownership on investment accounts
•     Gifting securities
•     Handling securities after the death of an account owner

Service Availability

We offer Signature Guarantee services to established members. Because only two staff members are authorized to provide this service, please contact us before visiting so we can ensure one of them is available.

What to Bring

•     Valid, unexpired government‑issued photo ID
•     Documents requiring the Signature Guarantee
•     Any supporting proof of ownership or authority

Schedule Your Visit

To confirm availability or ask about required documents, call (315) 733-1596 or email ugefcu@ugefcu.com.

 

 

Order Checks Online

Members can order or reorder checks anytime through our secure online check‑ordering portal. This service is available 24/7 and is the fastest way to get new checks delivered directly to your home.

How to Order Your Checks

Members can complete their order in just a few minutes.

  1. Click the Order Checks button on this page.
  2. You’ll be taken to our trusted check‑ordering partner’s secure website.
  3. Enter your UGEFCU routing number, account number, and starting check number (for reorders).
  4. Choose your preferred check style and quantity.
  5. Confirm your shipping address and submit your order.

 

What You’ll Need

•      Your UGEFCU routing number

•      Your checking account number

•      Your starting check number (for reorders)

•      A current mailing address on file

These details ensure your checks are printed accurately and delivered safely.

 

Important Information for Members

  • First check orders must be placed through the credit union so we can verify your account details.
  • If you have recently changed your address, please contact us before ordering so we can update your account.
  • Members with full direct deposit of Social Security or a pension may qualify for free checks. Contact us to confirm eligibility before placing an order online.
  • If you are unsure which account number to use, our staff is happy to help.

 

When to Contact Us Instead

Online ordering is best for reorders. Please reach out to us directly if:

•      You’re ordering checks for the first time

•      Your name or address has changed

•      You need more than two free boxes (for eligible retirees)

•      You have questions about your account number or starting check number

 

Click here to order your checks online from Harland Clarke, our preferred provider.

Secure, Fast Ordering - Ordering checks online from Harland Clarke is as safe and secure as ordering them in person or over the phone. The site is Verisign secure and TruSecure certified, so your transactions and account information are safe and completely confidential.