E-Services

E-Services

Online & Mobile Banking

Bank Anytime, Anywhere

Take control of your finances with UGEFCU’s online and mobile banking—your accounts, loans, and cards at your fingertips, 24/7. Whether you’re at home or on the go, our secure platforms make banking fast, simple, and convenient.

Key Features

•     Instant Account Access
      View balances and transaction history for checking, savings, loans, and certificates in real time.
•     Funds Transfer
      Move money between UGEFCU accounts, schedule future transfers, or send funds to external banks.
•     Mobile Deposit
      Deposit checks with your smartphone camera—snap a photo, confirm amount, and submit.
•     Bill Pay
      Set up one-time or recurring payments for utilities, rent, credit cards, and more in just a few clicks.
•     Zelle® Integration
      Send and receive money instantly with friends, family, or businesses right from your app.
•     Card Controls
       Lock or unlock your debit/credit card, set spending limits, and receive instant transaction alerts.
•     Alerts & Notifications
      Get push notifications or email alerts for low balances, large transactions, upcoming due dates, and login activity.

Security You Can Trust

•     Multi-Factor Authentication
Added protection at login with one-time passcodes and device recognition.
•     End-to-End Encryption
All data transmissions use industry-leading encryption to safeguard your information.
•     Real-Time Fraud Monitoring
Automated scanning for suspicious activity and zero-liability protection on unauthorized transactions.

Getting Started

1.     Enroll Online
        • Visit the “Online Banking Enrollment” page and complete our secure signup form.
2.     Download the Mobile App
        • Search “UGEFCU Mobile” in the App Store or Google Play and install the app.
3.     Log In & Customize
        • Use your online banking credentials to log in.
        • Update your security settings, enable Touch/Face ID or PIN login, and personalize alerts.

Frequently Asked Questions

•     Do I need to be a member?
      Yes. Online and mobile banking are free for all UGEFCU members.
•     Is there a fee for mobile deposits?
      No. You can deposit checks anytime at no extra cost.
•     What if I forget my password?
      Tap “Forgot Password” on the login screen or call Member Services at 1-800-990-7499 for assistance.

Ready to bank on your terms?
Enroll today or download our mobile app and experience seamless digital banking.

BillPay: Simple, Secure, and Free

With BillPay, you can pay your bills online or on the go using our mobile app. Schedule one-time or recurring payments, track your payment history, and enjoy peace of mind knowing your transactions are secure—all at no cost to you.

•     Convenience: Pay bills anytime, anywhere.
•     Cost Savings: No checks, stamps, or fees.
•     Control: Schedule payments in advance or set up recurring payments.
•     Security: Protected by our online banking security measures.

 

❓ Frequently Asked Questions (FAQs)

•     Is there a fee to use BillPay?

      No. BillPay is completely free for members when using Home Banking or our Mobile App.

•     Who can I pay with BillPay?

       You can pay most companies, service providers, or even individuals. Payments are sent electronically when possible, or by check if needed.

•     How long does it take for a payment to reach the payee?

       Electronic payments usually arrive within 1–2 business days. Check payments may take 5–7 business days.

•     Can I schedule recurring payments?

       Yes. You can set up automatic payments for bills like utilities, loans, or subscriptions.

•     What happens if I don’t have enough funds in my account?

       Payments may be declined, and you could incur overdraft fees depending on your account settings.

•     Is BillPay available on mobile?

      Absolutely. You can access BillPay through our Mobile App for on-the-go convenience.

Watch how easy it is to use BillPay